E-commerce

Your catalog, your pricing, your fulfillment — modeled correctly

Commerce platforms are built around a default: simple products, flat shipping, one currency of buying. Real businesses sell services with add-ons, memberships, gift cards, local pickup, deposits, bundles. We model what you actually sell.

The modeling matters because workarounds leak money. A service business forcing appointment-plus-product sales through a products-only cart, a wholesaler faking tiered pricing with discount codes, a studio selling class packs as 'gift cards' — each hack confuses customers, corrupts reporting, and breaks at the worst time. We build the catalog to match the offer: physical, digital, services, subscriptions, bundles, and the pricing rules that go with them.

Fulfillment gets modeled with the same care. Local pickup with time slots, flat-rate versus carrier-calculated shipping, digital delivery, service scheduling attached to a purchase — the handoff after payment is where customer experience is won or lost, and where support tickets breed if it's wrong.

And the plumbing — payment processing, sales tax by jurisdiction, refunds, payouts — is configured correctly from day one. It's the least glamorous work in commerce and the most expensive to get wrong, which is exactly why we don't leave it to defaults.

What this looks like in practice

  • Catalog modeling for products, services, subscriptions, and bundles
  • Pricing rules: tiers, packages, memberships, and gift cards
  • Fulfillment your way: shipping, local pickup, digital, or scheduled service
  • Payments, tax jurisdictions, and refund flows configured correctly
  • Booking integrated with buying for service businesses

The bottom line

When the store models your real offer, customers understand it, reports mean something, and nothing has to be faked with workarounds.

Let's Build Something Together

A website, custom software, marketing — or all three. No pitch, no pressure. Tell us about your business and we'll show you what's possible.